Anonymous
map-marker Atlanta, Georgia

Did not help at all

Did not help with anything that I requested help with. I have read how bad they were to other customers and I would not recommend them to anyone
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User's recommendation: Don’t use

Delfina B Xod

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Verified Reviewer

I want to talk to a person

I want to speak to q person about quilt i.paid for it but do jot know qhat nexr steps qre for sending back andi i have questions
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Cons:
  • Lack of communicqtion

Preferred solution: A live person to help me with questions abd how to prepare clothing

Cheryl R Hie

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Verified Reviewer

Questions about a quilt I paid for but have not sent in shirts yet

I read you are closing so if that is the case can I get my money back or can I still send in shirts? My order number was 430779.
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Preferred solution: I would like to get a quilt made!

Anonymous
map-marker New York, New York

Like my quilt

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Great. Recieved quick n appropriate response to complaint and recieved my quilt, quickly, as promised.
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User's recommendation: Recommended

Laresa Dzd
map-marker Asheville, North Carolina

Interested

I'm not peeved off; I just wanted to talk to a person about having a blanket made with old t-shirts. I'm not technical (old people, lol), no computer. I would like to talk to a representative. However, I'm a little scared. This site was concerned about complaints. Do you have many? Is there a representative's telephone number?
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Cathy L Jls

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Verified Reviewer

Phone number is busy. I will try again.

I already have purchased a gift card and didn't know about it having an expiration date. Can you please look up my order and tell me if I can still use it? It was got a lap-sized , one sided quilt. 303-981-****, cathylingard@***.comThx.Cathy Lingard.
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Preferred solution: I wasn’t aware of a deadline to send in my quilt squares. I would like yo use the gift card I purchased towards lap sized quilt. I want to talk to a person, but the phone line is often busy.

User's recommendation: Give a way for the customer to leave a message if the phone number is busy.

Leighana Jic
map-marker Toms River, New Jersey

Getting to send my t shirts

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iI have 2 problems First I ordered a tshirt blanet september 2023 around labor day lost the oder # had a small fire in home and it was gone. could not find it on my email either .

Thank God the Tshirts were not damage in the small fire. They are my husbsnd who passed in Febuary .

I never received any bags or mailing instructions Ipaid for the shiping label. I also put in an order for a lap on December 18 2023 the # is 118**** I received the socks only the slip inside said there was to be 1 lap gift card - staging 1 scrappy socks -staging 1 Magicbags -staging 1 Scrappy Shipping 6x9 bags the only thing I got were the socks

I tried calling to speack to someone but your line is just busy @ 857-264-****

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User's recommendation: Best company to work with they got answers to my problems promptly

Dianne S Doe

Cancel order

Would like to cancel my order, please no longer interested. The shipping label was too expensive for me to purchase.
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Pros:
  • Very nice work
Cons:
  • To expensive

Preferred solution: Full refund

Janice H Aeo

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Verified Reviewer
| map-marker San Angelo, Texas

Love all of my quilts

How can you put Pissed on their website. Absolutely uncalled for. They have always made my quilts beautiful. The people Receiving them are blown away by their beauty. Im am disgusted to think you would put something on this website . All I wanted to know Is !!! Im asking about using polo shirts for a quilt and the directions on how to cut certain types brands of shirts before I send them
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User's recommendation: Project Repat is wonderful I highly recommend them !!

Janice H Aeo

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Verified Reviewer

Cuting the shirts

To ask about using polo shirts for a quilt and the directions on how to cut certain types brands of shirts before I send them
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Pros:
  • Quilts are very nicely made

Preferred solution: Directions on cutting the shirts before I send them.

Robin H Xex

T shirts size

I have been saving t-shirt fronts for years to do a project like this. I have not cut them like your video! Is that going to be a problem?? The squares are 15X15 at least! I'm getting a Queen quilt. If this is a problem I can go down a size???
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Preferred solution: a answer from a customer service rep! Please send a phone number!!

Marie B Mog

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Verified Reviewer

I NEED MY ORDER INFO

I tried to call the phone number and it would t go through I got a thank you for my order but I never got any information more
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Preferred solution: To talk to someone about my order

Kathy T Qfp

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Verified Reviewer

How to receive shipping label

I cant figure out how to get the shipping label because I dont have a way to print. I ordered yesterday and I am ready to ship!
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Anonymous
map-marker Merrick, New York

Gift card not working

Do you think someone could please call me to accept the gift card it will not process through the website. Thank you. Diane Horn 516-524-****
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Anonymous
map-marker Cleveland, Ohio

Thank you

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My daughter is 16 years old. She ordered this blanket without my permission. She used my Visa card without my permission. There is now an overdraft fee on my checking account for $34. I found her T-shirts cut up in her bedroom. I am requesting an immediate refund. If I do not get a response, I will be in touch with the Better Business Bureau and I will also file a complaint with the Ohio Attorney Generals office. I am very sorry this happened but I do want a full refund. Thank you.
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Anonymous
map-marker Hattiesburg, Mississippi

Help with t shirts

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Nothing has happened. I cannot get in touch with that company..

I tried a number that was listed and no one answers. I dont know exactly how to send the T-shirts where it is or how I can to be assured that they are going to make the quilt because they want the money upfront, of course. I have questions about the design and because the shirts are two XL. I dont know how many they will need for a certain size.

That is my only issue.

Im not sure why I have to write 100 symbols but please advise as soon as possible. Thank you very much in the future you shouldnt make someone have to explain something that is very simple.

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User's recommendation: Ask for contact information and customer service help

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